Hotel Policies

The LaSalle Hotel is privately owned and operated. We reserve the right to refuse service to anyone. When paying for your stay with a credit or debit card, we will secure an approval equal to the total amount of your stay, plus an additional $100.00 for any incidentals, on the card you present. Once you check out, this hold will automatically be released by the hotel but may take anywhere from 72 hours to 2 weeks to be released by your financial institution, depending on their policies. This is a procedure observed by all hospitality companies, but we feel it is important to let our guests know ahead of time.

CANCELLATION POLICY – TEXAS A&M HOME FOOTBALL GAMES, GRADUATION WEEKENDS, AND SPECIAL EVENTS HAVE A 30 DAY CANCELLATION POLICY AND A 2 NIGHT MINIMUM STAY REQUIREMENT. ALL OTHER WEEKENDS HAVE A 48 HOUR CANCELLATION POLICY.

The departure time is 12:00 PM. Any room(s) not vacated by this time without prior approval will be subject to a fee of $75 – $200 (depending on the number of rooms) for Late Check-Out.
Valuables: We are not responsible for valuables brought onto the property or left in your vehicle, nor are we responsible for items left in your room after your departure.

Pet Policy: For your pet’s safety and the comfort of you and our other guests, please be aware of the following guidelines. LaSalle Hotel allows a maximum of 2 dogs per room with a $40 non-refundable fee per dog. Each dog may not exceed 40 pounds. Please ensure that dogs are on flea and heartworm prevention. Dogs must be kept in a kennel if left in the room without supervision, and dogs may not be left in a vehicle at any time. A $150 cleaning fee will be assessed if the dog(s) urinates or defecates in the room. In addition, the full replacement value will be assessed for any item damaged during your stay. If your dog disturbs other guests by barking, scratching, or biting, you will be asked to leave the hotel and will still be required to pay for the full night’s charge. Please leave a phone number you can be contacted at with the Front Desk in case of an emergency.

Train Policy: Two railroads run on either side of the hotel, and the trains run at all hours. We understand that this may be inconvenient to some, but the LaSalle Hotel does not provide discounts for the disturbance. However, we do provide complimentary earplugs upon request.

Smoking Policy: This hotel is a completely non-smoking facility. By acknowledging below, I confirm that I fully understand and agree that if hotel staff find any evidence (such as used cigarettes and tobacco/vapor residue or odor) that I or someone visiting me at the hotel was smoking or utilizing a “smokeless” cigarette device (vaping) anywhere in the building, including the sleeping room, I will be subject to a $250 fine, which I agree to have charged to my credit card that was used to secure the reservation.

By booking your stay with us, you (our valued guest) confirm that you have read and agree to all of the above policies and will pay for all room, tax, and incidental charges incurred during your stay.